Empower your employees to become more productive, more effective, and more skilled at what they do!
In today's business environment, your coaching and counseling skills are more critical than ever for inspiring peak performance from your team and improving your organization's competitive performance as a whole. This highly interactive two day workshop will give you the skills you need to successfully coach and counsel your employees one-on-one, and effectively guide, shape and promote their performance in support of individual and team accomplishments.
How You Will Benefit
* Increase productivity by creating a work environment that promotes learning.
* Build employee confidence by recognizing and tapping into their individual strengths.
* Gain valuable feedback from your team through improved communication skills.
* Promote and build trust and rapport by responding to behaviors rather than personalities.
* Learn how to prepare for coaching and counseling sessions.
* Generate outstanding results by helping each person contribute his or her best.
* Learn how to minimize conflict by employing effective, easy to use problem solving techniques.
* Create a positive learning environment by recognizing and working with individual learning styles.
* Encourage individual and team performances by recognizing individual work habits.
What You Will Cover
The What and Why of Coaching and Counseling
> Coaching and Counseling; the difference
> When to Coach and When to Counsel
> The benefits of Coaching and Counseling
Increasing your Coaching and Counseling Effectiveness
> Preparing for constructive Coaching and Counseling sessions
> Conducting successful Coaching and Counseling sessions
> Pitfalls to avoid
> Effective listening skills for Coaching and Counseling sessions
> Planning effective follow-up feedback using simple four step model
Successfully Coaching and Counseling Others
> How individuals learning styles affect Coaching and Counseling
> Identify four major learning styles
> Learn when to appropriately use the PAVE principle to encourage productivity
> Troubleshooting performance problems and what to do when all else fails